Welcome to TryCanadaShrewms. These Terms of Service govern your use of our website located at https://www.trycanadashrewms.com/ and your purchase of our products, including artisan chocolate bars, loose leaf tea, and gourmet fruit gummies.
By accessing our website, browsing our products, creating an account, or placing an order with TryCanadaShrewms, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website or purchase our products.
We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion. Changes will be effective immediately upon posting to our website. Your continued use of TryCanadaShrewms following the posting of any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.
These terms apply to all users of our website, including browsers, customers, and contributors of content. TryCanadaShrewms is operated from 875 Rue de Montpellier, Laval, QC H7E 3C8, Canada.
All content on the TryCanadaShrewms website, including but not limited to text, graphics, logos, images, product descriptions, photographs, videos, and software, is the property of TryCanadaShrewms or its content suppliers and is protected by Canadian and international copyright, trademark, and intellectual property laws.
The TryCanadaShrewms name, logo, and all related product names, designs, and slogans are trademarks of TryCanadaShrewms. You may not use, copy, or imitate these trademarks without our prior written consent.
You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our website except as follows: (a) your computer may temporarily store copies of such materials incidental to your browsing; (b) you may store files automatically cached by your browser for display enhancement; and (c) you may print one copy of a reasonable number of pages for your personal, non-commercial use.
If you submit reviews, comments, photographs, or other content to TryCanadaShrewms, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our business operations.
TryCanadaShrewms wants you to be completely satisfied with your purchase. If you are not satisfied with any product, you may return it within 30 days of delivery for a refund or exchange, subject to the conditions outlined below.
To be eligible for a return, products must be unused, unopened, and in their original packaging. Due to health and safety regulations, we cannot accept returns of opened food products, including artisan chocolate bars, loose leaf tea, or gourmet fruit gummies. Products that show signs of use, damage, or alteration are not eligible for return.
To initiate a return, please contact us at hello@trycanadashrewms.com with your order number and reason for return. We will provide you with return instructions and a return authorization number. Products returned without authorization may not be accepted.
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product. Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error or a defective product.
If you receive a damaged, defective, or incorrect product, please contact us immediately at hello@trycanadashrewms.com or +1 (514) 241-4010 with photographs of the issue. We will arrange for a replacement or full refund, including shipping costs.
All products sold by TryCanadaShrewms, including artisan chocolate bars, loose leaf tea, and gourmet fruit gummies, are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, TryCanadaShrewms disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our products will meet your expectations or requirements, or that they will be uninterrupted, timely, secure, or error-free.
While we make reasonable efforts to ensure the accuracy of product descriptions, ingredients, and nutritional information on our website, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
Any product warranty claims are limited to those provided by the manufacturer. TryCanadaShrewms is not responsible for manufacturer warranties and makes no representations regarding the quality or effectiveness of products beyond what is stated on product packaging.
TryCanadaShrewms ships products from our location at 875 Rue de Montpellier, Laval, QC H7E 3C8, Canada. We currently ship to addresses within Canada. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Orders are typically processed and shipped within 1-3 business days. Delivery timeframes are estimates only and are not guaranteed. TryCanadaShrewms is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered by the carrier. We recommend purchasing shipping insurance for high-value orders.
You are responsible for providing an accurate and complete shipping address. TryCanadaShrewms is not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned to us as undeliverable due to an incorrect address, you will be responsible for reshipping costs.
For international orders outside Canada, customers are responsible for all customs duties, taxes, and fees imposed by the destination country. These charges are not included in our product or shipping prices.
To the fullest extent permitted by applicable law, TryCanadaShrewms, its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from: (a) your access to or use of or inability to access or use our website or products; (b) any conduct or content of any third party on our website; (c) any content obtained from our website; or (d) unauthorized access, use, or alteration of your transmissions or content.
In no event shall TryCanadaShrewms’s total liability to you for all claims arising out of or related to your use of our website or purchase of our products exceed the amount you paid to TryCanadaShrewms for the specific product giving rise to the claim, or one hundred Canadian dollars ($100 CAD), whichever is less.
This limitation of liability applies regardless of the legal theory on which the claim is based, whether in contract, tort, strict liability, or otherwise, even if TryCanadaShrewms has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
TryCanadaShrewms makes every effort to display our artisan chocolate bars, loose leaf tea, and gourmet fruit gummies as accurately as possible on our website. However, we cannot guarantee that your device’s display of colors, textures, or other visual elements accurately reflects the actual appearance of products.
All product descriptions, ingredient lists, nutritional information, and pricing are subject to change at any time without notice. We reserve the right to correct any errors, inaccuracies, or omissions in product information, even after an order has been placed.
Product availability is subject to change without notice. While we strive to maintain accurate inventory information, we cannot guarantee that all products displayed on our website are in stock. We reserve the right to limit quantities purchased per person, household, or order, and to refuse or cancel any order at our sole discretion.
In the event a product becomes unavailable after you place an order, we will notify you as soon as possible and offer a substitute product, a refund, or the option to wait for the product to be restocked. We reserve the right to discontinue any product at any time.
Prices displayed on our website are in Canadian dollars (CAD) and are subject to change without notice. We are not obligated to honor pricing errors and reserve the right to cancel orders placed at incorrect prices.
TryCanadaShrewms grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website at https://www.trycanadashrewms.com/ for personal, non-commercial purposes in accordance with these Terms of Service.
You agree not to: (a) use our website for any unlawful purpose or in violation of these terms; (b) attempt to gain unauthorized access to our systems, accounts, or networks; (c) interfere with or disrupt the operation of our website or servers; (d) use any automated system, including robots, spiders, or scrapers, to access our website; (e) collect or harvest any personally identifiable information from our website; (f) impersonate any person or entity or misrepresent your affiliation with any person or entity; or (g) transmit any viruses, malware, or other harmful code.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account at hello@trycanadashrewms.com.
We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to TryCanadaShrewms, other users, or third parties.
You agree to defend, indemnify, and hold harmless TryCanadaShrewms, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
(a) Your violation of these Terms of Service; (b) your use or misuse of our website or products; (c) your breach of any representation, warranty, or covenant contained in these terms; (d) your violation of any third-party rights, including intellectual property rights, privacy rights, or other proprietary rights; or (e) any harm caused to third parties as a result of your use of products purchased from TryCanadaShrewms.
This indemnification obligation will survive the termination of these Terms of Service and your use of our website. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
You may not settle any claim subject to this indemnification provision without our prior written consent. This indemnification is in addition to, and not in lieu of, any other indemnifications set forth in any written agreement between you and TryCanadaShrewms.
When you place an order with TryCanadaShrewms, you are making an offer to purchase our products subject to these Terms of Service. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, suspected fraud, or violations of these terms.
You will receive an order confirmation email after placing your order. This confirmation does not constitute our acceptance of your order; it is simply confirmation that we have received it. We reserve the right to contact you to confirm order details before acceptance.
TryCanadaShrewms accepts payment via major credit cards, debit cards, and other payment methods displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount, including products, shipping, and applicable taxes.
All payments are processed securely, and your payment information is encrypted. Payment authorization may be obtained prior to shipment. If payment cannot be authorized or charged, we will contact you using the information provided during checkout.
You may cancel your order before it has been shipped by contacting us at hello@trycanadashrewms.com or +1 (514) 241-4010. Once an order has shipped, our return policy applies.
These Terms of Service and any disputes arising out of or related to your use of the TryCanadaShrewms website or purchase of our products shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms of Service or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Laval, Quebec, Canada. You irrevocably consent to the jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.
Before initiating any legal action, you agree to first contact us at hello@trycanadashrewms.com to attempt to resolve the dispute informally. We will make good-faith efforts to resolve disputes amicably before resorting to formal legal proceedings.
If informal resolution is unsuccessful, you agree that any legal action must be commenced within one year after the claim or cause of action arises. Claims filed after this period shall be permanently barred.
To the extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration against TryCanadaShrewms. All disputes must be brought on an individual basis.
If you have any questions, concerns, or feedback regarding these Terms of Service or your experience with TryCanadaShrewms, we encourage you to contact us. Our customer service team is available to assist you.
You may reach us by:
Email: hello@trycanadashrewms.com
Phone: +1 (514) 241-4010
Address: TryCanadaShrewms, 875 Rue de Montpellier, Laval, QC H7E 3C8, Canada
We strive to respond to all inquiries within 1-2 business days. For order-specific questions, please include your order number in your communication.
For questions about our products, including our artisan chocolate bars, loose leaf tea, and gourmet fruit gummies, our team is happy to provide additional information about ingredients, allergens, sourcing, or usage recommendations.
Your feedback helps us improve our products and services. We value your input and appreciate you choosing TryCanadaShrewms.
Thank you for shopping with TryCanadaShrewms.
